Frequently Asked Questions

What is home health?

There are two basic types of home health, intermittent skilled care from nurses and therapists, and long term personal assistance services from providers.  House Calls Home Health offers both, but each service is paid by different insurance plans.  Call us so that we can determine which care you need and which you qualify for.

Does my insurance cover home health?

If you meet the qualifications, Medicare and Medicare Advantage plans cover the cost of intermittent skilled care, as do many commercial plans.  Long term personal assistance is usually covered by Medicaid or long term care insurance, but not by Medicare.  Call our office to see if we take your plan. If we don't we will help you find an agency that does.

Will I be able to choose what services I receive?

Yes, it is your right  to participate in your care!  Doctors orders and insurance coverage will often dictate what is available to you but from that point, House Calls invites your input in developing your plan of care, and will do all we can to make sure you are knowledgeable about your options.

What areas of town do you cover?

House Calls Home Health is located 25 miles south of Houston, near Manvel, Friendswood, Pearland, and Liverpool, but we can deliver services as far east as Texas City, League City, and Webster or as far west as Missouri City and Rosharon.   We are always expanding into new areas and have taken on some clients in Houston, so call our office and see if we can visit your home.  If we can't, we can help you choose another agency who can.

How do I choose an agency?

Hospital case managers or your doctor may help recommend an agency, but if you want to check out facts about the quality of care and customer satisfaction for agencies in your area, this data is published for all Medicare certified agencies on the Home Health Compare page at Medicare.gov.  Use the button below to visit this site.

Still have questions?

Call our office and our staff will gladly answer all your questions and make the process of getting care at home as easy as possible.